At BookingKoala, we offer 24/7, 365-day support via email. We receive hundreds of emails every day so we appreciate your patience with us. We strive to provide the best customer support possible and can typically answer any questions you have within a few hours or sooner. We can be reached via email at


Other ways to receive help

  • For the fastest support, please search our help center articles for general information, how to set up your store, and troubleshoot common problems.
  • Another great way to get help is to ask other entrepreneurs using BookingKoala inside of our Facebook group.
  • At this time we do not offer phone support or live chat.