Looking for help?

Search for articles, videos, and step-by-step instruction guides

Customer Service & Support Resources

Intro to BookingKoala

Customer Service & Support Resources

Learn how to reach BookingKoala and the fastest way to get help.

Last updated on 25 Apr, 2025

Live Support

At BookingKoala, we offer 24/7, 365-day support via email. We receive hundreds of emails every day so we appreciate your patience with us. We strive to provide the best customer support possible and can typically answer questions you have within a few hours or sooner. Keep in mind occasionally or when questions are more technical it may take longer.  

We can be reached via email at support@bookingkoala.com.

You can call us at +1 (800) 671-9655 for phone support. If someone does not pick up, please leave us a detailed voicemail and someone will call you back as soon as they are available.

To schedule a Demo please click here and pick a date and time.

For product updates, important statuses, and more click here and Subscribe to get updates.

At this time we do not offer any live chat support but you can use the live chat widget to browse through help center articles or send us an email.

Other Ways to Receive Help

For the fastest support, please search our help center for articles on general information, how to set up your store, and troubleshooting common problems.

Another great way to get help is to ask other entrepreneurs and developers using BookingKoala inside of our Facebook group.

This is also a great resource when it comes to asking questions about how to run your business, getting advice on specific situations, and finding freelancers who can help with your setup and design.

Image
Did you find this article helpful?