The purpose of this article is to help you: 

  • Pause or close your account
  • Determine if you successfully sent your cancellation request

 

How to pause or close your account

 

Please reach out to us at support@bookingkoala.com or go under: 

Settings >

Account >

Subscription plans >

Scroll to the bottom and next to the green "Save" button you will see orange text stating "Cancel Subscription" to send your cancellation request.

 

I don't see the "Cancel Subscription" text

If you do not see the option anymore then that means you have already clicked on the "Cancel Subscription" button and your request has been sent to us.