The purpose of this article is to help you:

  • Learn what booking spots are
  • Find where your booking spots are located
  • How to change your booking spots
  • Learn why your booking spots are not showing on your booking form

 

What are booking spots?

When you sign up for your BookingKoala account your store automatically has your booking spots added for you. 

The booking spots are set to Sunday-Saturday 8 am to 5 pm. 

They are set to individual booking spots rather than arrival windows because most businesses run on an individual booking spot basis.

 

Where are my booking spots located? 

Go to Settings > Booking Spots

 

How can I quickly edit my booking spots? 

If you wish to keep most of your booking spots and would like to remove some spots simply go to the day you wish to edit and click on the trash can icon to remove that specific booking spot. 

To add a new spot find the day you wish to add a new spot to and click the blue "Add New" button, then a pop-up will appear asking you to choose either a booking spot or an arrival window then select the location and select the time you wish to add.

 

How can I completely redo my booking spots? Using the "Quick Add" tool.

If you wish to start over you can delete all of the booking spots and then go to the top of the page and click on the green "Quick Add" button. 

A pop-up will appear asking you how often you would like a spot to appear (every 10, 15, 30, minutes), starting from what time and ending at what time, and which days do this apply to. 

If there is a day in which you do NOT want booking spots then all you have to do is un-check the box next to that day (like Sunday for example) and it will not add spots to that day. 

Then you will click on the green "Add" button on the bottom of the pop-up and it will create all of those booking spots for you so you do not have to go in and manually add each and every spot. 

 

Why are my booking spots not showing up on my booking form? 

Some reasons that your spots may not be showing are: 

  • Provider schedules are not set up.
  • The job length plus the travel time goes longer than any provider can work.
  • The job details do not match any provider who can work the job.