The purpose of this article is to help you:

  • Enable the multiple time zones feature
  • Understand how the multiple time zones feature works

 

What is the multiple time zones feature?

If your business operates in multiple time zones, you may want to enable the multiple time zones feature. 

This will allow you to see the real-time at your customer's location as well as the time in your own timezone (the admin timezone can be selected and changed at any time under the General Settings in the Store Info section).  

 

Enabling Multiple Time Zones

To enable multiple time zones, please go to:

Settings > General > Store Options > General > Time Zone Settings

Scroll down the Time Zone Settings section and click the plus sign icon to expand.  

Select "Yes" for "Would you like to activate the multiple time zones feature?" and then click the blue "Save" button at the bottom of the page.  

Once enabled, any bookings that are outside of the store's time zone will display two start times.

  • The start time in the black text is the customer's local time.  
  • The start time in the orange text shows the admin's local time.

 

Remember to Save!

If you have made any changes, remember to click the blue "Save" button at the bottom left corner of the page to update your settings.  

 

Updating your Locations

Once you have enabled the multiple time zones feature, you will need to update your locations and add time zones to them for the feature to function as anticipated.  To do so, please go to:

Settings > Industries > [Industry Name] > Form [#] > 1. Locations

Once you are on the Locations page, select "Options" then "Edit" next to a location to open its settings.

Then, select a timezone from the timezone dropdown menu.

Please note: If you live in the United States and observe Daylight Saving Time (DST) please select one of the following options so the clock automatically changes twice per year in your BookingKoala calendar.  

  • EST5EDT - US Eastern Time 
  • CST6CDT - US Central Time
  • MST7MDT - US Mountain Time
  • PST8PDT - US Pacific Time

Once you have selected your timezone for the location, click the blue "Next" buttons until you reach "Update".  Click the blue "Update" button to update your location.