Notifications

• Notifications overview

  Learn how to set up and activate notifications for the admin, customers, providers, and staff.

• Set up Twilio

  Learn how to set up Twilio to send out SMS notifications.

• Setting up Twilio to unsubscribe SMS

  Learn how to set up keywords for your SMS campaigns so that customers can unsubscribe from receiving your messages.

• Email notifications overview

  Learn how to set up your sender email and enable email notifications.

• SMS notifications overview

  Learn about how SMS notifications work in BookingKoala.

• App notifications overview

  You will learn how the app notifications work.

• System alerts overview

  Learn more about how the system alerts work.

• Shortcodes

  Learn what shortcodes are, where to find them, and how to make changes in the system.

• Undelivered emails

  Learn how to know if a notification was not delivered.

• How to fix emails being spammed or spoofed

  Learn how to correct the issue of notification emails going into the inbox's spam folder or arriving with a "spoof" message.

• Notifications are not going out

  Learn how to troubleshoot notifications not being sent out.

• Master templates for email notifications

  Learn more about how master templates work, including how to enable, edit, and use them to customize your email notifications.

• Add an SMS opt-in option to the forms

  Learn how to add a checkbox to the Book Now form so customers can consent to receive SMS from your store.

• Invoice notifications

  Learn how to enable, disable, or modify invoice-related emails and SMS for admin and customers.