Looking for help?
Search for articles, videos, and step-by-step instruction guides
Marketing
Last updated on 06 Mar, 2025
Coupons
Learn everything about coupons and how to add them to your store.
Facebook share coupon
Learn about how the "Facebook Share" coupon works and how to set it up.
Date & daily discounts
Learn what daily and date discounts are and how to set them up in your store.
Gift cards
Learn everything about gift cards including how to send a gift card, where to view your gift card balances, and how to import custom gift card images.
Add a discount bar
Learn how a discount bar works and how to add one to your booking form.
Customer ratings & reviews
Learn how to set up and use the customer rating and review system.
Automated rating notifications
Learn how to set up automated notifications to remind your customers to rate their service.
Add, edit, or delete an internal rating/review
Learn how admin and staff can manage internal ratings, including how to add, edit, or delete a customer's rating and review.
Displaying BookingKoala reviews on your site
Learn more about reviews and how to display them on your site for better conversions.
Automatic reviews explained
Learn how to gain more external reviews and how customers can share reviews online.
Campaign module overview
Learn about the BookingKoala campaign module and how to use its features.
How to create and edit audience lists
Learn how to modify existing audience lists or create new audiences in the Campaign Module.
How to manage audience lists inside campaigns
Learn how audience lists work inside your campaigns and how to connect them to your forms.
Import all contacts for campaigns
Learn more about the "import all contacts" feature inside the Campaign Module and how to use it.
How to create a campaign form
Learn how to create campaign forms so you can start capturing leads and build your mailing lists.
How to embed campaign forms
Learn how to embed your campaign form on BookingKoala or your own website.
How to create email templates for campaigns
Learn how to create email templates and use them for new campaigns.
How to create SMS templates for campaigns
Learn how to create SMS templates and use them for new campaigns.
How to create manual email campaigns
Learn how to create and send out manual email campaigns.
How to create manual SMS campaigns
Learn how to create and send out manual SMS campaigns.
How to create automated email campaigns
Learn how to create and send out automated email campaigns.
How to create automated SMS campaigns
Learn how to create and send out automated SMS campaigns.
User activity & campaign insights
Learn more about the audience and user data collected by campaigns.
Blog overview
Learn how to use the blog feature, including how to add, manage, and delete blog posts.
Adding a new blog post
Learn how to add a new blog post to your blog.
Changing the author of a blog post
Learn how to change the author of a blog post.
Campaign notification settings
Learn how to set up your Campaign Module notification settings.
UTM parameters and tracking URLs
Learn about UTM tracking URLs and how to construct them using the BookingKoala UTM builder.